Digital Welding Management FAQ's

FAQs

What is AVANTO?: AVANTO^TM is an advanced, cloud-based welding management solution that allows customers to capture, monitor and analyse the vast amount of data that is required to meet compliance to welding industry standards. Covering every step in the welding workflow, it enhances traceability, efficiency and quality assurance. In essence, AVANTO allows you to meet industry standards whilst removing cost and complexity from your business.

Accessible via any internet connected PC, AVANTO allows you to create and manage all your welding jobs, everything from large and complex projects to a single weld. Create, qualify or update your Welding Procedure Specifications (WPS) in digital form or simply upload your existing WPSs to begin the audit trail for every welding job. Assign qualified resources to each job including materials, consumables and welding machines. Keep track of your welders’ qualifications and ensure only those with valid qualifications are assigned to jobs. Manage the validation periods of your welding machines, simply and easily.

Extend all this information to supervisory personnel and welders using the AVANTO app for mobile devices. Quality assurance personnel can add any testing reports to jobs and even upload photos of visual inspections via the mobile app. All this documentation can be easily compiled into a report for the end-customer with a few clicks providing full traceability without all the hassle.

What are the benefits of AVANTO?: AVANTO delivers enhanced welding standards compliance and traceability whilst increasing efficiency and improved quality to your welding processes. All of this translates directly into cost savings for your business.

How much does AVANTO cost?: AVANTO is charged as a simple ongoing subscription fee based on the number of users in your organisation. It is available as a free trial for a limited period, please talk to your local Linde sales representative.

How do I know my data is safe in the cloud?: The cloud is many times more secure and more reliable than locally hosted file storage. AVANTO is hosted by Salesforce, one of the largest and most respected cloud-based solution providers globally. Every day more than 150,000 organisations rely on Salesforce to manage their data reliably and securely. Significant investment is made by Salesforce in the latest technology so you don’t have to. For more information, visit Trust.salesforce.com, the Salesforce community for real-time information on system performance and security. For more information on data privacy visit https://www.salesforce.com/company/legal/agreements.jsp

Do I need to install any software?

No. As a cloud-based solution, AVANTO is accessible via any modern Internet browser and therefore requires no installation. To take advantage of AVANTO on mobile devices for shop floor based personnel, the AVANTO app can be downloaded from either Google Play app store or the Apple app Store. See the links below -

Google Play Store - https://play.google.com/store/apps/details?id=com.oinio.linde.isw.test&hl=en

iOS App Store - https://itunes.apple.com/us/app/avanto/id1191749233?mt=8

What web browsers do I need?: AVANTO works with all modern web browsers, click here for more information on supported browsers.

Getting started

How do I use AVANTO on my PC?: The entire AVANTO service is web-based so all you need is a web browser to log in directly over the cloud. Linde will supply you a link, user names and password.

How do I download the AVANTO app for my smartphone or tablet PC?

For mobile devices, you will need to download the AVANTO app from the Apple app store or the Google Play app store. See the links below -

Google Play Store - https://play.google.com/store/apps/details?id=com.capgemini.linde.avanto.prod

iOS App Store - https://itunes.apple.com/us/app/avanto/id1191749233?mt=8

What kind of devices does AVANTO mobile app work on?: AVANTO runs on all Apple mobile devices (smartphones, tablets, etc.) with iOS8 and above, and on Android devices with Android 5.0 and above.

Can I use AVANTO offline?: Yes. You can use AVANTO offline on your mobile device if it is not connected to the mobile operator’s network or you have no WiFi connection. When a wireless network connection becomes available you can log back on to the AVANTO cloud and the system synchronises all the information you have stored locally on your mobile device with the cloud.

How many users in my company can access the AVANTO service?: AVANTO supports an unlimited number of users. Please contact your local Linde representative for details on pricing.

I want to limit who sees information in my organisation – how do I do that?: AVANTO manages access to information by having different roles. ‘Engineers’ can do everything in the system including managing WPS information. Administrators can manage everything except WPSs. Finally, welders and quality assurance staff can be setup as standard users with limited access relevant only to their own work and limited ability to make changes.

Using AVANTO

How do I train my team to use AVANTO?: You can find simple training videos and manuals for the team right on the AVANTO home page when logging into the web.

AVANTO contains a lot of options to input information – do I really need to fill in all of it?: No, you only have to fill out the very few fields marked as mandatory in red. The rest is up to you based on your needs so you can be as minimal or comprehensive as you wish.

What happens to my data if I choose to disconnect from the service?: Should you wish to discontinue your AVANTO subscription, you can continue to access your information for local backup for 30 days after this date so you have plenty of time to save what you need.

Troubleshooting

What should I do if I forget my password?: You will be asked to enter your password every time you access AVANTO. On the login screen, there is a link for resetting your password. If you cannot remember your password, simply click on this link and you will be sent an email that enables you to quickly and easily reset your password.

Who do I contact if I have an issue or run into technical problems?: You can contact your local customer service centre and speak to a dedicated an AVANTO specialist who can help you with your technical queries. They are trained to get you back up and running in no time.

AVANTO FAQs